Ten Questions To Ask A Security System Company

Author: LiveSmart Technologies | | Categories: Commercial Security System , Home Automation System , Home Security System , Home Technology , Residential Security System , Security Cameras , Smart Home For Business , Smart Home System , Video Surveillance System

Blog by LiveSmart Technologies LLC.

In today’s world, ensuring that your premises is well protected from intruders is essential. Installing a home security system can help safeguard your property and provide safety and peace of mind to you and your loved ones. However, if you’re looking for a security system installer in Southern California, you need to choose a reliable agency with high standards to help you install a security system at your home. After all, the end product will determine the safety of your property and your loved ones! Therefore, it’s essential to choose a security company that you can trust to give you a security system that is customizable and effective. 

If you’ve never worked with a security system company before, you may not know where to start when it comes to choosing the right one for your home. To make the process more comfortable for you, we’ve outlined ten valuable questions to ask a security system company.

During your initial consultation, ask these questions to help you understand if this company is the right fit for you, and capable of fulfilling security needs.

1. Do you provide the equipment as well as the installation?
Security systems services vary from company to company. It’s essential to determine if the company you invest in handles all security needs from consultation to installation. A single-source provider that supports all issues can be more beneficial than the complexity of multiple providers and service contracts.  One number for all solutions.

2. Can your system be customized for my needs?
Ask your security provider if they offer customization options, or do you need to purchase everything that comes with the system. It’s worth knowing if your vendor allows you to choose a system that will suit your home needs.  Customization does not need to cost more.

3. Do you charge a monthly fee for your service, and are there any contracts?
Many security system vendors offer a year-long service charge and some a monthly fee structure. As a homeowner, it is vital to know about the company’s contractual terms and conditions at the initial discussion. You will need to know what the company guarantees, whether they offer refunds before your sign.

4. How much is a starter security system?
Some security system companies may offer starter packages that will meet most of your security requirements for just a few hundred dollars. If you’re opting for such a security system plan, get to know about its specifics, cost, and what exactly is provided.  Many will offer discounted or “free” installation but then have steep monthly fees with obligations.

5. Will I need a different app for every function?
Ask if a security company has its central control app where you can manage your home’s security system through devices that support app-based technology. This will make it convenient to use if you need to arm or disarm your system remotely or monitor footage of your kids or pets. Also, ask if it also encompasses other elements of a “smart home”.

6. Will you provide customer and technical support?
If you’re experiencing system failures or incidents related to security, your home security company should provide you with options to contact the customer and technical support. Look for vendors who offer quick local support and have multiple communication channels to mitigate any issues.

7. How does your business help me get the most from my system?
If you’re going to invest in a security system, it’s worth knowing what to expect if you’re willing to invest in a security system. Ask what guarantees, assurances will they offer that may be sufficient to commit to their services. Things such as advanced features, upgrades, and additions.

8. How do your prices compare to others in the industry?
Security systems can often be an expensive process. It’s best to compare quotes of various vendors and their service to find a system that will fit your financial budget. However, going for the “cheapest” may not be the best option.

9. What does your company do to protect my private information?
Some security systems providers may ask for personal information in order to serve your better. You need to ensure that the company will protect the information you provide.

10. If I have questions, how do I get help?
Besides technical support, if you have any questions or need more information about the services of a surveillance company, ask how do you get in touch with them. If they have a live chat, email, text, or self-service support to help you communicate with them easily.

If you want to get started with a security integrator or installer in Southern California, reach out to us at LiveSmart Technologies Backed by a passionate and driven team, we’re dedicated to providing our customers with complete security solutions for residential and commercial purposes. We offer a “monitor it yourself” (MIY) security solution, where you can choose from a list of security systems that work best for your home’s needs and requirements. No monthly fees or contracts are required.

Reach out to LiveSmart Technologies today to get started on your video project or take a look at some of our work here